Uniform Hub – Terms & Conditions

Uniform Hub supplies school uniforms based on general sizing and standard product descriptions.

It is the responsibility of the parent or buyer to know and correctly identify their child’s school uniform requirements before purchasing.

Uniform Hub does not determine or verify individual school uniform policies, colours, or styles.

We accept returns only for items that are not worn, not washed, and in their original packaging.

All return requests must be made within 7 days of purchase, unless otherwise stated.

Items showing signs of wear, washing, alteration, damage, or missing packaging will not be accepted for return or exchange.

No returns or exchanges will be accepted on custom-made, branded, embroidered, or bespoke items.

No refunds or exchanges will be issued for items purchased incorrectly due to the buyer selecting the wrong school, colour, or style.

It is the buyer’s responsibility to confirm the correct uniform items required by their child’s school.

Uniform Hub is not liable for purchases made in error where school requirements were misunderstood or misidentified.

Size guides are provided as a reference only; slight variations may occur between garments.

Uniform Hub is not responsible for incorrect sizing chosen by the buyer.

Exchanges are subject to stock availability at the time of return.

Refunds, where approved, will be processed using the original payment method.

Refunds do not include delivery or handling fees, where applicable.

Proof of purchase is required for all returns and exchanges.

Sale items, clearance items, and discounted products may be non-refundable, unless faulty.

Uniform Hub reserves the right to refuse any return that does not meet the return conditions.

All prices are subject to change without prior notice.

Stock availability is not guaranteed and may change without notice.

Uniform Hub is not responsible for delays caused by suppliers, manufacturers, or third-party couriers.

Delivery times provided are estimates and not guaranteed.

Uniform Hub is not liable for losses resulting from late delivery beyond our reasonable control.

Colours displayed online or in samples may vary slightly from actual garments due to lighting or fabric batches.

Uniform Hub is not responsible for normal wear and tear resulting from regular use.

Care instructions provided should be followed to maintain garment quality and longevity.

Uniform Hub is not liable for damage caused by incorrect washing, drying, or ironing.

Ownership of goods transfers to the buyer once payment has been completed and goods collected or dispatched.

Any defects must be reported within 48 hours of receipt.

Uniform Hub reserves the right to repair, replace, or refund defective items at its discretion.

All bespoke, bulk, or school-specific orders require written approval before production.

Deposits paid on special orders are non-refundable once production has commenced.

Uniform Hub reserves the right to update these terms and conditions at any time without prior notice.

By purchasing from Uniform Hub, the buyer agrees to all stated terms and conditions.

These terms and conditions are governed by the laws of the Republic of South Africa.